Create an adaptable, cost-efficient production process
The C3 AI Suite is a powerful platform that requires a certain level of onboarding for each new client. In the past the company hosted in-person trainings. As the company continued to grow, they needed a solution to scale to a global client base and a growing list of developers who needed onboarding.
In-person training could only be facilitated by certain high-level employees in the company, employees who are also are responsible for the growth and maintenance of the product itself. If they are training, then they aren’t architecting the platform, or solving engineering challenges. How do you create a training that is adaptable and can easily evolve with the product without spending a fortune?